Ashville Medical Practice

Number of Responses: 283

Patient Survey 2016

Having contacted the surgery in the past 3 months how easy have you found speaking to or booking booking an appointment with a Dr?

Haven't Tried  1%

Very easy  46%

Fairly easy  34%

Not very easy  11%

Not at all easy  4%

Don't know  0%

Question not answered  0%

Thinking of when you have wanted to see a particular Dr. How quickly do you usually get to speak to or see that Dr?

Same day  42%

Next working day  7%

Within 2 working days  7%

Within 3 working days  2%

Within 4 working days  4%

Within 5 or more working days  13%

Does not apply  21%

Question not answered  0%

How do you rate the timescale of being seen or spoken with by a particular Dr?

Excellent  18%

Very good  26%

Good  19%

Fair  11%

Poor  3%

Very poor  4%

Does not apply  14%

Question not answered  0%

Thinking of times you are willing to see any Dr. How quickly do you usually get to speak to or see any Dr?

Same day  63%

Next working day  13%

Within 2 working days  7%

Within 3 working days  3%

Within 4 working days  1%

Within 5 or more working days  8%

Does not apply  1%

Question not answered  1%

How do you rate the timescale of being seen or spoken with by any Dr?

Excellent  37%

Very good  25%

Good  19%

Fair  11%

Poor  1%

Very poor  2%

Does not apply  1%

Question not answered  0%

No response  4%