Dear Patient
We would be grateful if you would complete this survey. Feedback from this survey will enable us to identify areas that may need improvement. Your opinions are therefore very valuable.
Thank you
Please answer all of the questions and click 'Send Survey' when you are done.
Q1. How satisfied are you with the opening hours at the surgery?
Q2. How clean is the GP surgery?
Q3. In the Reception Area, can other patients overhear what you say to the receptionist?
Q4. How helpful do you find the receptionists at the surgery ?
Q5. How easy was it to get an appointment for the time you wanted?
Q6. How easy was it to get an appointment with the GP you wanted to see?
Q7. How easy was it to get an appointment with the nurse?
Q8. How important is it to you that you see a specific GP when coming to this practice?
Q9. How easy is it to speak to a GP on the telephone?
Q10. How long after your appointment time do you normally wait to be seen?
Q11. How do you feel about how long you normally have to wait ?
Q12. Are you happy with the services provided at the surgery?
Q13. Consent Choices - Do you feel your wishes regarding consent are appropriately respected?
For example - The surgery needs to ask your consent to share your personal information with other healthcare professionals to support your care. We will never pass on your health information without your express permission.
If you answered 'No' please give details
Finally, please add any other comments you would like to make about your GP practice:
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.