Sydenham House Surgery

Patient Feedback Survey 2016 (copy) (copy)

Patient Feedback Survey 2016

When was your most recent appointment at Sydenham House Medical Surgery?

Today

Within the last 7 days

Within the last 30 days

Longer ago

What type of appointment did you have?

GP - same day appointment, booked through reception

GP - routine appointment (another day)

GP - telephone consultation only

GP - telephone consultation + seen same day at Sydenham House Medical Centre

GP - telephone consultation + seen on another day at Sydenham House Medical Centre

GP - telephone consultation + same day home visit

Sydenham House Clinic - Asthma

Sydenham House Clinic - Blood Test

Sydenham House Clinic - Cervical Smear

Sydenham House Clinic - Child Development Check/Immunisations

Sydenham House Clinic - Diabetic

Sydenham House Clinic - ECG

Sydenham House Clinic - Minor Surgery

Sydenham House Clinic - Pregnancy and Maternity

Sydenham House Clinic - Warfarin

Sydenham Outpatient Clinic - Ultrasound

Sydenham Outpatient Clinic - Dermatology

Sydenham Outpatient Clinic - Physiotherapy

Other type of appointment

Rate our GP Access 'appointment making' process

Excellent

Good

Average

Below Average

Poor

Not applicable

Tell us what was good/bad about your 'appointment making' experience

If you came into Sydenham House Medical Centre for an appointment, please rate your arrival (booking in system, helpfulness of staff, waiting room area)

Excellent

Good

Average

Below Average

Poor

Not appilcable

Tell us what was good/bad about your arrival experience (booking in system, helpfulness of staff, waiting room area)

Who was your appointment with?

GP of my choice

Other GP

Nurse/Therapist/other practitioner (Sydenham House)

Consultant hospital Doctor (Sydenham House Outpatient Clinic)

Please add any comments about the care you received

Overall, how highly would you rate Sydenham House Medical Centre?

Excellent

Very good

Good

Fair

Poor

Dont know

Are you sufficiently happy with our service that you would recommend Sydenham House Medical Centre to other local people?

Yes

No

Dont know

Please add any further comments or ideas for improving our patient services. THANK YOU FOR COMPLETING OUR SURVEY. WE AIM TO REVIEW RESULTS ON A MONTHLY BASIS.