9
We aspire to the highest professional standards and are keen to receive feedback to help us to develop and improve the services we offer.
Which physiotherapist did you see?
1. After you had seen the doctor, how long did you have to wait for your appointment with the physiotherapist?
Was this acceptable to you?
2. Did you find it easy to get to your appointment
If no, why was this?
What could we do to improve this?
3. If you needed to change your appointment, how easy was this to do?
4. How would you rate the way you were treated by the reception and administration staff at the surgery?
5. How would you rate the way the therapist listened to your symptoms?
6. How would you rate the way the therapist explained your treatment?
7. How satisfied were you with the amount of time the therapist spent with you?
8. How would you rate the therapist's care and concern for you?
9. How would you rate the effectiveness of your treatment?
10. Taking everything into account, how would you rate the overall quality of the service you received?
11. On a scale of 1 to 5 (with 5 being in the greatest pain) please rate the effectiveness of your treatment before and after treatment.
(Before treatment):
(After treatment):
Do you have any other comments?