Canterbury Medical Practice

Number of Responses: 30

Echocardiogram Service

After you had seen the doctor, how long did you have to wait for your appointment?

Less than 2 weeks  30%

2-4 weeks  30%

More than 4 weeks  40%

Was this acceptable to you?

Yes  60%

No  13%

No response  27%

Did you find it easy to get to your appointment?

Yes  73%

No  3%

No response  24%

If no, why was this?

What could we do to improve this?

If you needed to change your appointment how easy was this to do?

Very easy  23%

Quite easy  13%

Quite difficult  0%

Very difficult  0%

No response  64%

How would you rate the reception and administration staff at the surgery?

Poor  0%

Fair  0%

Good  36%

Excellent  63%

How satisfied were you with the amount of time that was spent with you?

Very unsatisfied  3%

Quite unsatisfied  3%

Quite satisfied  16%

Very satisfied  66%

No response  12%

How would you rate the sonographer’s care and concern for you?

Poor  0%

Fair  0%

Good  23%

Excellent  73%

No response  4%

Taking everything into account how would you rate the overall quality of the service you received?

Poor  0%

Fair  0%

Good  20%

Excellent  76%

No response  4%

On a scale of 1 to 5 (with 5 being in the greatest pain) please rate the effectiveness of your treatment before and after treatment.

(Before treatment):

(After treatment):

Have you any other comments you would like to make?