19
Cardiology Service
After you had seen the doctor, how long did you have to wait for your appointment?
Was this acceptable to you?
Did you find it easy to get to your appointment?
If no, why was this?
What could we do to improve this?
If you needed to change your appointment how easy was this to do?
How would you rate the reception and administration staff at the surgery?
How would you rate the way the doctor listened to your symptoms?
How would you rate the way the doctor explained your treatment?
How satisfied were you with the amount of time the doctor spent with you?
How would you rate the doctor’s care and concern for you?
How would you rate the effectiveness of the treatment you received?
Taking everything into account how would you rate the overall quality of the service you received?
On a scale of 1 to 5 (with 5 being in the greatest pain) please rate the effectiveness of your treatment before and after treatment.
(Before treatment):
(After treatment):
Have you any other comments you would like to make?