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We aspire to the highest professional standards and are keen to receive feedback to help us to develop and improve the services we offer.

Which therapist did you see for your acupuncture treatment?

  73%
  26%

Results chart

1. After you had been referred by your GP how long did you wait for your acupuncture appointment?

  0%
  68%
  21%
  11%

Results chart

Was this acceptable to you?

  78%
  0%
  22%

Results chart

2. Did you find it easy to get to your appointment

  94%
  0%
  6%

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If no, why was this?

What could we do to improve this?

3. If you needed to change your appointment, how easy was this to do?

  73%
  10%
  5%
  0%
  5%
  7%

Results chart

4. How would you rate the way you were treated by the reception and administration staff at the surgery?

  68%
  31%
  0%
  0%

Results chart

5. How would you rate the way the acupuncture doctor listened to your symptoms?

  78%
  21%
  0%
  0%

Results chart

6. How would you rate the way they explained your treatment?

  89%
  10%
  0%
  0%

Results chart

7. How satisfied were you with the amount of time they spent with you?

  89%
  10%
  0%
  0%

Results chart

8. How would you rate their care and concern for you?

  89%
  10%
  0%
  0%

Results chart

9. How would you rate the effectiveness of your treatment?

  57%
  42%
  0%
  0%

Results chart

10. Taking everything into account, how would you rate the overall quality of the service you received?

  68%
  26%
  0%
  0%
  6%

Results chart

11. On a scale of 1 to 5 (with 5 being in the greatest pain) please rate the effectiveness of your treatment before and after treatment.

(Before treatment):

  0%
  0%
  0%
  21%
  31%
  48%

Results chart

(After treatment):

  0%
  36%
  10%
  5%
  0%
  49%

Results chart

Do you have any other comments?