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Do you feel that the surgery premises are adequate for patient need?

  78%
  14%
  8%


If No, please would you free text your comments why not?


The surgery is changing its clinical computer system to bring it in line with local and national providers. This will mean patients will have a new way of ordering online prescriptions, and booking online appointments. We need to notify patients of these changes when it happens in the summer.

What is your preferred way that the surgery should inform patients?

  21%
  18%
  14%
  84%
  18%
  23%
  0%


If you have further suggestions of ways of communicating information with patients (considering we have 13,000+ patients) then please free text your suggestions below


Do you feel the surgery offers sufficient on-line booking appointments?

  65%
  20%
  15%


Are you happy with the current balance of On the day and pre-bookable appointments?

  67%
  25%
  8%


If No, which would you prefer to have greater access to?

  20%
  6%
  6%
  1%
  67%


What do you like about our current on-line ordering service for prescriptions?


What do you dislike about our current on-line ordering service for prescriptions?


Thank you for taking part in our survey. The results of the survey will be published on line in the next few weeks.

Dr Michele Wall