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Patient Survey 2015/16

Dear Patient

We would like to thank you for taking time to complete this short survey.

When attending the surgery, how do you find the premises?

  93%
  6%
  0%

Do you think our notice boards have information that is useful to you?

  92%
  6%
  2%

If you have answered 'No' what would you like to see on the notice boards?

How do you find the dispensary staff?

  77%
  16%
  3%
  0%
  4%

How do you order your repeat prescriptions?

  25%
  2%
  24%
  36%
  13%

Have you had any dealing with our admin/secretarial team?

  41%
  53%
  6%

If so did you find they were helpful and answered any queries you may have had?

  45%
  1%
  54%

Overall how helpful and polite do you find the reception team?

  83%
  13%
  1%
  0%
  3%

What is your preferred method of booking appointments?

  70%
  18%
  10%

Do you ever use our Keyingham branch, Prospect Surgery?

  69%
  29%
  2%

If you answered 'Yes', is it because of location or your preferred GP is working on that particular day?

  45%
  24%
  31%

Have you had an appointment with a nurse in the last 6 months?

  78%
  19%
  3%

If you have, how did you find the nursing team?

  81%
  3%
  0%
  16%

How satisfied are you with the medical care you have recieved from our GP's?

  85%
  11%
  1%
  3%

Please feel free to add any comments, that you think may improve your experience when visitng our surgery

Are you Male or Female

  38%
  58%
  4%

How old are you?

  1%
  4%
  7%
  15%
  24%
  22%
  21%
  6%

What is your ethnic group?

  95%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  5%