Lisle Court Patient Survey 2016

Q1. We would like you to think about your recent experiences of our service. How likely are you to recommend our GP practice to friends and family if they needed similar or treatment?

 
 
 
 
 
 

Please tell us what we are doing well

Please tell us how we can improve

Q2. Is there a particular GP you usually prefer to see or speak to

 
 

Please explain the reason for your answer

Q3.With regard to the last time you wanted to speak to a GP or Nurse from your GP Surgery, when did you want to see or speak to them?

 
 
 
 
 

Q4. Were you given an appointment for the day you wanted?

 
 

Q4a. If you were not, why was this?

 
 
 

Q5. Overall, how would you describe your experience of making an appointment?

 
 
 
 
 

How could we improve this?

Q6. How satisfied are you with the hours that the surgery is open?

 
 
 
 
 
 

Q7. Is the surgery currently open at times that are convenient to you?

 
 
 

Q8. Which of the following additional opening times would make it easier for you to see or speak to someone? Please tick all that apply to you

 
 
 
 
 
 

Q9. What would you want to be able to do at the surgery if it was open for longer hours? Please tick all that apply to you

 
 
 
 
 
 
 

Q9a. Which other services would you like to see

Q10. Last time you saw or spoke to a GP, how good was that GP at each of the following? Giving you enough time

 
 
 
 
 
 

Listening to you

 
 
 
 
 
 

Explaining tests & treatments

 
 
 
 
 
 

Involving you in decisions about your care

 
 
 
 
 
 

Treating you with care and concern

 
 
 
 
 
 

Did you have confidence and trust in the GP you saw or spoke

 
 
 
 

Why was this?

Which was the last doctor you saw?

 
 
 
 

Q11. Would you like to be involved in working with the surgery to help improve services?

 
 

If Yes, please enter your contact details: Name, Date of Birth, Telephone numbers and email address.

Q12. How do you access the surgery?

 
 
 
 

We would be interested in feedback on our premises and how it could be improved?

The information below will help to make sure that we receive feedback from a representative sample of the patients registered at this practice. Please start by letting us know your gender

 
 

Your age group

 
 
 
 
 
 
 
 
 

The ethnic background with which you most closely identify is:

 
 
 
 
 
 
 
 
 
 
 
 
 

How would you describe how often you come to the practice?