Survey 2016

What method do you usually use to make an appointment with the Doctor?

Did you know you can make Doctors appointments on line and on the phone up to 4 weeks in advance?

How easy do you find making an appointment at the practice?

Have you used the 'One Problem Clinic' method of appointment (shorter appointment for just one ailment)?

If you have used the 'One Problem Clinic' how you found this?

Do you think the 'One Problem Clinic' should be extended to an afternoon if you have used it?

We extend our opening hours for booked appointments on a Tuesday Evening and a Saturday morning, were you aware of this?

How useful do you find the extended opening hours?

If we were to offer more extended hours during the week when would you prefer them?

How easy do you find it getting through on the phone lines to the practice?

Would you suggest any improvements to be made with the appointment system?

Would you suggest any improvements to our telephone system?

Overall, how happy are you with the care you receive at Orchard?