Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how the service we provide can be improved.
Please answer all of the questions and click Send when you are done.
Q1: Telephone Triage: Our new service gives you the opportunity to talk to a doctor promptly. If you have used the service did you make contact with a general practitioner more promptly than in the past?
Q2: Telephone Triage: Did you find the service acceptable and was the doctor courteous to you over the telephone?
Q3: Telephone Triage: Were you happy with the outcome of the telephone triage?
Q4: Online Appointment Booking: You can now book appointments remotely. If you have used the service were you happy with the options available?
Q5: Online Repeat Prescription Ordering: You can now order your repeat prescriptions remotely. If you have used the service were you happy with the outcome?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.