How good was your GP at putting you at ease?
How good was your GP at being polite and considerate?
How good was your GP at listening to you?
How good was your GP at explaining your condition or treatment?
How good was your GP at involving you in decisions with your care?
How good was your GP at providing or arranging treatment for you?
Do you have confidence that your GP is honest / trustworthy?
Do you have confidence that your GP will keep your information confidential?
How helpful do you find our reception staff?
Is it easy to contact the surgery by phone?
Is it easy to speak to a Dr or nurse by the phone?
If you need a GP urgently, can you normally be seen the same day?
How easy is it to book ahead in this surgery?
By which method would you prefer to book and appointment?
Is your Practice open at times convenient to you?
How easy is it to get an appointment at the time you wanted?
Where you able to see your preferred GP?
Overall, how would you describe your experience of this surgery?