172

Dear Patient,

We would appreciate your taking part in our survey which will help our practice understand what improvements we can make where possible.

Please answer all of the questions and click 'Send Survey' when you are done.

ave to wait far too long;No opinion/doesn’t apply

Q1. Do you use the auto check in/booking in screen at the surgery?

  86%
  12%
  2%

If you have any suggestions or comments on how we can improve this please enter below

Q2. Do you use our on line system to either book, cancel, check your appointments or order your repeat prescriptions?

  83%
  15%
  2%

If you have suggestions or comments on how we can improve this please enter below

Q3. How confident do you feel about the advice given by your medical practitioner?

  58%
  36%
  2%
  1%
  3%

If you have any suggestions or comments on how we can improve this please enter below

Q4. Were you happy with your last visit to the surgery?

  61%
  31%
  2%
  2%
  4%

If you have any suggestions or comments on how we can improve this please enter below

Q5. Do you have any suggestions on how we can reduce our number of patients who DNA (did not attend their appointment) at the surgery?

Q6. Do you have any suggestions on how we can improve your experience at the surgery?


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  42%
  53%
  5%

What age are you?

  0%
  0%
  3%
  3%
  12%
  29%
  31%
  15%
  0%
  7%

What is the ethnic background with which you most identify?

  92%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  6%

How would you describe how often you come to the practice?

  30%
  51%
  13%
  6%

Many thanks for your time in answering the questions on this survey.