47

The Corner Surgery Patient Survey 2015/16

Your Gender

  40%
  59%

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Your Age

  0%
  10%
  17%
  10%
  34%
  19%
  4%
  0%
  0%
  6%

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The ethnic background with which you most closely indentify is?

  0%
  2%
  0%
  0%
  17%
  19%
  10%
  0%
  2%
  0%
  2%
  0%
  21%
  12%
  0%
  12%

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How would you describe how often you come to the practice?

  25%
  51%
  23%

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How satisfied are you with our service?

  46%
  44%
  6%
  4%

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As you know we operate a telephone assessment service to book an appointment or advice with the doctor. If you have used this service, how do you feel about it?

How do you access information about the surgery

  36%
  42%
  8%
  8%
  51%
  2%
  2%

Which is your preferred method of accessing information about the surgery?

  34%
  2%
  34%
  8%
  38%
  0%
  0%

How effective do you feel your preferred method is?

  53%
  42%
  2%
  2%

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How do you feel we communicate with our patients?

Were you aware before this questionnaire that we had a website?

  44%
  55%

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Would you like the information we communicate within the surgery be made available in another language?

  14%
  85%

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Is there anything you would like to see us provide that we don't already with regards to patient participation?

  17%
  82%

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We are running a gardening project here and at the Maudsley. Is this something you would be interested in getting involved in?

  14%
  82%
  4%

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Our hours have been extended as follows: Monday, Wednesday, Thursday & Friday to 7pm instead of 6.30pm and on Tuesdays to 7.30pm instead of 6.30pm. Do these hours help improve patient access for you?

  91%
  4%
  5%

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If no then what hours would you like our openings be extended to?

Is there anything else you would like to comment on regarding our service or ideas for improvement?

Would you like to join our Patient Participation Group?

  14%
  82%
  4%

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