We would be grateful if you would complete this survey about our appointment system. The Practice made some changes to the appointment system in August 2015. This may not be immediately obvious to patients when ringing for an appointment as we still phone patients back who want to be seen on the same day.
To improve continuity, all GPs now have time in their clinics to phone their own patients who want to be seen on the day and they have some slots that they can use for patients who require a face to face appointment. We no longer have a duty doctor each day as all the GPs are sharing the same day work load and this has freed up more appointments that are bookable ahead. We are hopeful that over time this will improve appointment availability.
We have booked an appointment or seen a GP since the beginning of August 2015
Q1 Have you booked an appointment or seen a GP since the beginning of August 2015
Q2 if you need to see a GP quickly can you normally speak to or see a GP on the same day?
Q3 How do you rate this?
Q4 Thinking of the times you want to see a particular doctor: how quickly do you usually get seen?
Q5 How do you rate this?
Q6 Thinking of times when you are willing to see any doctor, How quickly do you usually get seen?
Q7 How do you rate this?
Q8 About seeing the doctor of your choice Is there a particular GP you usually prefer to see or speak to?
Q9 How often do you see or speak to the GP you prefer?
Q10 Are you?
Q11 How old are you?
Q12 Do you have a long-standing health condition?
Q13 What is your ethnic group?
Q14 Which of the following best describes you?
Finally, please add any other comments you would like to make about your GP practice: