250

We would be very grateful if you would be kind enough to complete this survey about the Debenham Group Practice. Information collected from this survey will help us to identify areas for improvement. Your opinions are very valuable. Please answer ALL the questions you can. There is no right or wrong answers and your responses will be completly anonymous. Thank you.

Q1 How do you normally book your appointments at Debenham Group Practice? (please X all boxes that apply)

  22%
  63%
  1%
  12%
  0%

Results chart

Q2 How helpful do you find the Dispensary staff at Debenham Group Practice?

  70%
  11%
  0%
  0%
  17%

Results chart

Q3 How easy is it to get through to someone in Dispensary on the phone?

  34%
  26%
  3%
  0%
  34%
  3%

Results chart

Please add any other comments you would like to make about the Dispensary:

If you haven’t seen a Practice Nurse/Nurse Practitioner in the last 6 months please go to Q8.

How good was the Practice Nurse/Nurse Practitioner you last saw at:

Q4 Putting you at ease?

  72%
  10%
  2%
  0%
  0%
  0%
  16%

Results chart

Q5 Listening to you?

  66%
  14%
  0%
  0%
  0%
  0%
  20%

Results chart

Q6 Explaining your condition and treatment?

  51%
  22%
  2%
  0%
  0%
  4%
  21%

Results chart

Q7 Involving you in decisions about your care?

  48%
  18%
  3%
  0%
  0%
  10%
  21%

Results chart

Please add any other comments you would like to make about the care you have recieved from the Practice Nurse/Nurse Practitioner:

Q8 Overall, how would you describe your experience of your GP surgery?

  48%
  30%
  11%
  3%
  1%
  0%
  7%

Results chart

Q9 Would you recommend Debenham Group Practice to someone who has just moved to your local area?

  78%
  15%
  1%
  0%
  0%
  6%

Results chart

It will help us to understand your answers if you could tell us a little about yourself

Q10 Are you ?

  41%
  58%
  1%

Results chart

Q11 How old are you?

  0%
  7%
  24%
  45%
  21%
  3%

Results chart

Q12 Do you have a long-standing health condition?

  57%
  38%
  2%
  3%

Results chart

Q13 What is your ethnic group?

  97%
  0%
  0%
  0%
  0%
  0%
  3%

Results chart

Q14 Which of the following best describes you?

  24%
  1%
  0%
  2%
  4%
  62%
  2%
  5%

Results chart

Finally, please add any other comments you would like to make about your GP practice:

Thank you

Debenham Group Practice

GPAQ-R © 2013 is reproduced with the kind permission of the University of Manchester & University of Cambridge. GPAQ incorporates the Primary Care Assessment Survey (PCAS); with permission from Dr Dana Gelb Safran creator of PCAS. www.gpaq.info