250

We would be very grateful if you would be kind enough to complete this survey about the Debenham Group Practice. Information collected from this survey will help us to identify areas for improvement. Your opinions are very valuable. Please answer ALL the questions you can. There is no right or wrong answers and your responses will be completly anonymous. Thank you.

Q1 How do you normally book your appointments at Debenham Group Practice? (please X all boxes that apply)

  22%
  63%
  1%
  12%
  0%

Q2 How helpful do you find the Dispensary staff at Debenham Group Practice?

  70%
  11%
  0%
  0%
  17%

Q3 How easy is it to get through to someone in Dispensary on the phone?

  34%
  26%
  3%
  0%
  34%
  3%

Please add any other comments you would like to make about the Dispensary:

If you haven’t seen a Practice Nurse/Nurse Practitioner in the last 6 months please go to Q8.

How good was the Practice Nurse/Nurse Practitioner you last saw at:

Q4 Putting you at ease?

  72%
  10%
  2%
  0%
  0%
  0%
  16%

Q5 Listening to you?

  66%
  14%
  0%
  0%
  0%
  0%
  20%

Q6 Explaining your condition and treatment?

  51%
  22%
  2%
  0%
  0%
  4%
  21%

Q7 Involving you in decisions about your care?

  48%
  18%
  3%
  0%
  0%
  10%
  21%

Please add any other comments you would like to make about the care you have recieved from the Practice Nurse/Nurse Practitioner:

Q8 Overall, how would you describe your experience of your GP surgery?

  48%
  30%
  11%
  3%
  1%
  0%
  7%

Q9 Would you recommend Debenham Group Practice to someone who has just moved to your local area?

  78%
  15%
  1%
  0%
  0%
  6%

It will help us to understand your answers if you could tell us a little about yourself

Q10 Are you ?

  41%
  58%
  1%

Q11 How old are you?

  0%
  7%
  24%
  45%
  21%
  3%

Q12 Do you have a long-standing health condition?

  57%
  38%
  2%
  3%

Q13 What is your ethnic group?

  97%
  0%
  0%
  0%
  0%
  0%
  3%

Q14 Which of the following best describes you?

  24%
  1%
  0%
  2%
  4%
  62%
  2%
  5%

Finally, please add any other comments you would like to make about your GP practice:

Thank you

Debenham Group Practice

GPAQ-R © 2013 is reproduced with the kind permission of the University of Manchester & University of Cambridge. GPAQ incorporates the Primary Care Assessment Survey (PCAS); with permission from Dr Dana Gelb Safran creator of PCAS. www.gpaq.info