Bay Medical Group
CMG Friends & Family Test Sept 15
This survey is now closed
We would like you to think about your recent experiences of our service.
How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?
Extremely likely
Likely
Neither likely nor unlikely
Unlikely
Extremely unlikely
Don’t know
If you are unlikely to recommend us and would like to help us improve please can you explain your rating in the box below:
Have you contacted the Practice by telephone recently?
In the last week
In the last month
Longer ago than that
How quickly was your call answered?
Under one minute
Under five minutes
Longer than five minutes
What time did you telephone the Practice?
Between 8 - 9am
Between 9am - noon
Between 12.30 - 1.30pm
Between1.30 - 5pm
After 5pm
Please tell us what you telephoned the Practice for? (NB comments made may be published. Please indicate with your comment if you DO NOT want this)
How helpful did your find the staff who answered your call?
Very helpful
Helpful
Neither helpful nor unhelpful
unhelpful
Prefer not to say
What gender are you?
Male
Female
What age group are you in?
0-15
16-24
25-34
35-44
45-54
55-64
65-74
75-84
85+
What is your ethnic group?
White
Mixed/Multiple ethnic Groups
Asian/Asian British
Black/African/Carribean/Black British
Other ethnic Group
Are your day to day activities limited because of a health problem or disability which has lasted or is expected to last at least 12 months? (Include any issiues or problems related to old age)
Yes
Limited a lot
Yes limited a little
No
Prefer not say
Thank you for your responses.
This survey is now closed