Dear Patient,
Many thanks for agreeing to take part in this short survey. By taking a few moments to complete the survey, it will help our practice to understand how we might improve upon our service.
Q1. How satisfied are you with the opening hours at the surgery ?
Q2. As far as you know is the surgery open...
Q3. Would you like the surgery open at additional times?
Q4. How easy do you find getting into the building at the surgery ?
Q5. How clean is the GP surgery ?
Q6. In the Reception Area, can other patients overhear what you say to the receptionist?
Q7. How helpful do you find the receptionists at the surgery ?
Q8. How long after your appointment time do you normally wait to be seen?
Q9. How do you feel about how long you normally have to wait ?
Finally, if we could change one thing about your care or treatment to improve your experience, what would it be?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.