174

1. How do you get information about the Health Centre - for example regarding opening times?

  8%
  52%
  30%
  2%
  5%
  3%


2. Does this information meet your needs?

  95%
  2%
  3%

If no, how could it be improved?



3. Do you know that you can do the following on line?

  52%
  75%
  37%

Have you used any of the above?

  52%
  44%
  4%


4. Generally how satisfied are you with your prescription management and re-ordering?

  64%
  29%
  4%
  3%

If you are not satisfied, please tell us briefly about your problems with the service.


5. If you have had a telephone consultation with a doctor, have you found this:

  79%
  8%
  10%
  3%

Do you have any comments regarding telephone consultations?


6. If you need to book a non-urgent appointment, would you prefer to ?

  72%
  24%
  4%


7. The Patient Forum is interested in promoting health awareness to the wider group of practice patients. Which TWO subjects would you find most interesting and relevant?

  27%
  13%
  22%
  28%
  15%
  16%
  20%
  35%
  6%

8. Are you aware that the Health Centre can note on your medical records that you are a carer? (The practice has resources and contact information to support carers)

  18%
  68%
  14%



9. If there was only thing you could change about the way Crewkerne Health Centre is run, what would it be?

It would be helpful to have some general information about yourself:

Age

Sex

  36%
  58%
  6%

Length of time as a patient at Crewkerne Health Centre:

THANK YOU FOR TAKING THE TIME TO COMPLETE OUR 2015 PATIENT SURVEY.