This survey is now closed

We would be grateful if you would complete this survey about your doctor/nurse and our surgery in general. We aim to provide the highest standard of care at all times and feedback of your experience is extremely valuable to us.

Please answer ALL the questions you can by choosing the answer you feel is most appropriate. There are no right or wrong answers and your doctor/nurse will NOT be able to identify your individual answers. Thank you.

About your visit to the surgery

The Doctor I saw today was

 
 
 
 
 
 
 
 
 
 
 
 
 

The Nurse I saw today was

 
 
 
 
 
 
 
 
 
 
 

How good was the Doctor/Nurse at

Q1 Putting you at ease?

 
 
 
 
 

Q2 Being polite and considerate?

 
 
 
 
 

Q3 Listening to you?

 
 
 
 
 

Q4 Giving you enough time?

 
 
 
 
 

Q5 Assessing your medical condition?

 
 
 
 
 

Q6 Explaining your condition and treatment?

 
 
 
 
 

Q7 Involving you in decisions about your care?

 
 
 
 
 

Q8 Providing or arranging treatment for you?

 
 
 
 
 

Q9 If you need to see or talk to a doctor or nurse urgently, can you normally do this on the same day?

 
 
 

Q10 The last time you tried to see a specific doctor, how quickly were you able to see that doctor?

 
 
 
 

Q11 The last time you tried to make an appointment for a routine matter, how quickly were you able to get an appointment?

 
 
 
 
 

Q12 Which of the following method is your preferred way to book appointments?

 
 
 

Q13 How helpful do you find the receptionists at the practice?

 
 
 
 
 

Q14 How easy is it to get through to Reception at the practice?

 
 
 
 
 
 

Q15 How do you rate the hours that your practice is open for appointments?

 
 
 
 

Q16 What times would you like to see additional appointments provided?

 
 
 
 
 

Thinking about the care you get from your doctors and nurses overall, how well does the practice help you to:

Q17 Understand your health problems?

 
 
 
 
 

Q18 Cope with your health problems

 
 
 
 
 

Q19 Keep yourself healthy

 
 
 
 
 

Please tell us a little about yourself. It will help us to understand your answers better:

Q20 Are you?

 
 

Q21How old are you?

 
 
 
 
 

Q22 Do you have a long-standing health condition?

 
 
 
 

Q23 What is your ethnic group?

 
 
 
 
 
 

Q24 Which of the following best describes you?

 
 
 
 
 
 
 

Finally, please add any other comments you would like to make about your GP practice:

Please look out for the results on our website soon...

This survey is now closed