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Seaside Medical Centre Patient Survey 2015

Q1 Appointments:

How do you usually book appointments with the Practice?

  12%
  76%
  3%
  7%
  2%

How do you find this service?

  37%
  49%
  9%
  1%
  4%

Q2 Appointments:

When you last booked an appointment in advance how easy was it to get an appointment for a date/time convenient for you?

  30%
  47%
  19%
  4%

b) Are you aware that you can pre-book appointments up to 8 weeks in advance?

  38%
  58%
  4%

c) Do you know that our GPs provide a phone-in service between 8.00am and 9.00am every morning Monday-Friday?

  69%
  30%

d) Do you know that the practice is open every Monday and Tuesday evening for pre-bookable appointments?

  51%
  47%
  2%

e) Do you know that our GPs and Nurses can treat many minor injuries?

  72%
  27%
  1%

f) Do you know that you can book appointments and order prescriptions on line?

  70%
  29%

Q3 Prescriptions:

a) If you have a repeat prescription is it held by a pharmacy?

  21%
  63%
  16%

If you answered yes then please answer the next question.

b) Does the pharmacy check that you require all of your medication before they issue you with a new prescription?

  14%
  20%
  66%

Q4 Communication:

Which of the following do you regularly use if you want to get information about the practice and its services?

  16%
  28%
  15%
  16%
  0%
  23%
  5%

Would you use a Practice Facebook page for information if we had one?

  38%
  54%
  8%

Q5 Service:

Is there an additional service that you would like to see introduced at Seaside Medical Centre?

Q6 Service:

What is the one thing that you would like to see improve at Seaside Medical Centre?

Q7 Our Patient Group:

The Patient Group would like to set up a virtual member group so that they can get more input, feedback and views from patients via email. Would you be interested in joining?

  14%
  73%
  13%

If you answered yes please fill in your email address here and you will receive a message from our Patient Group Members.

Thank you for completing this survey. If you have any further comments or suggestions, please contact our group members via the Patient Participation Group Desk in the Reception Area. As our title suggests, we are a Patient Participation Group and welcome feedback from everyone.

This survey will be anonymous, but a minimun amont of personal information would be helpful.

1. Your Gender:

  34%
  64%
  2%

2. Your Age Group

  10%
  14%
  16%
  14%
  12%
  12%
  13%
  3%
  6%

3. What is the ethnic background with which you most identify?

  85%
  1%
  0%
  0%
  0%
  0%
  0%
  1%
  0%
  0%
  0%
  0%
  8%
  5%