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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find getting into the building at the surgery ?

  80%
  15%
  1%
  2%

Q2. How clean is the GP surgery ?

  83%
  16%
  0%
  0%
  0%

Q3. In the Reception Area, can other patients overhear what you say to the receptionist?

  73%
  15%
  2%
  7%
  3%

Q4. How helpful do you find the receptionists at the surgery ?

  76%
  22%
  0%
  1%

Q5. How long after your appointment time do you normally wait to be seen?

  9%
  66%
  21%
  1%
  3%

Q6. How do you feel about how long you normally have to wait ?

  69%
  20%
  3%
  2%
  6%

Q7. How easy was it to get an appointment for the time you wanted?

  32%
  52%
  12%
  4%

Q8. What is your preferred method of booking an appointment?

  68%
  12%
  16%
  4%

Q9. How do you find our services provided by the dispensary?

  41%
  40%
  8%
  0%
  11%

Q10. In general, how satisfied are you with the medical care provided by the surgery?

  80%
  16%
  0%
  4%

If you have received poor service or are dissatisfied with the care provided, please provide details below.

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To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  30%
  55%
  15%

What age are you?

  0%
  7%
  9%
  11%
  19%
  15%
  11%
  5%
  4%
  19%

What is the ethnic background with which you most identify?

  85%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  15%