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Patient Survey 2015

Which of the following do you use to find out information about the practice?

  38%
  40%
  23%
  24%
  8%

I have enough information about the services on offer

  67%
  28%
  4%
  1%

Did you know that we have our own website (www.linthorpesurgery.com)?

  86%
  13%

Did you know that you can order your repeat prescriptions on line?

  80%
  20%

Overall, how satisfied are you with the repeat prescription service?

  82%
  6%
  11%

Overall, how satisfied are you with the appointment system?

  62%
  36%
  0%
  2%

Q8 How satisfied are you with the care you receive from the doctor?

  97%
  0%
  0%
  3%

Q8 How satisfied are you with the care you receive from the nurse?

  87%
  0%
  5%
  8%

Q8 How satisfied are you with the care you receive from the reception staff?

  88%
  4%
  0%
  8%

How invloved do you feel in the decisions made about your care?

  76%
  6%
  5%
  13%

In the past 6 months how easy have you found getting through on the phone?

  44%
  39%
  3%
  14%

In the past 6 months how easy have you found speaking to a doctor on the phone?

  45%
  16%
  20%
  19%

In the past 6 months how easy have you found speaking to a nurse on the phone?

  23%
  6%
  53%
  18%

In the past 6 months how easy have you found obtaining test results by phone?

  40%
  8%
  33%
  19%

How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

  44%
  30%
  8%
  2%
  0%
  2%
  14%

Thinking about your response to the last question, what is the main reason why you feel this way?

We have a patient participation group at the surgery, please list any suggestions you have for our future discussions