1: How satisfied are you with opening hours at the surgery?
2: If necessary what additional hours would you like the practice to be open?
3: How often do you get to see the GP of your choice?
4: Is it important to you that you see a specific GP when coming to this practice?
5: How do rate the ability to get through to the practice by telephone?
6: How easy was it for to get an appointment for the time you wanted?
7: How helpful did you find the reception staff at the surgery?
8: How long after your appointment time to you normally wait to be seen?
9: Was the appointment time spent with the GP sufficient?
10: How satisfied were you with the consultation?
11: Are you aware that you can book appointments and order prescriptions online?
11a : Do you or will you use this service?
12: Are you?
13:How old are you?
14: Which ethnic group do you belong to?
15: Which of the following best describes you?
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