1a. In the past 6 months how easy or difficult have you found getting through on the phone?
1b. In the past 6 months how easy or difficult have you found speaking to a Doctor on the phone?
1c. In the past 6 months how easy or difficult have you found obtaining test results by phone?
2. Think about the last time you tried to see a Doctor fairly quickly. Were you able to see a Doctor on the same day or in the next two weekdays that the GP Surgery was open?
If your answer was Yes or Can't remember please go to question 4
3. If you weren't able to be seen during the next 2 weekdays that the GP Surgery was open, why was that? please tick all that apply
4a. The last time you saw your GP how good was they at listening to you?
4b. The last time you saw your GP, how good was that GP in giving you enough time?
5. How easy or difficult is it for you to get an appointment with a Practice Nurse at the surgery?
6. Thinking about the last time you saw the Practice Nurse, did he/she know enough about your condition?
7. How helpful or unhelpful do you find the recptionists at the surgery?
8. How satisfied or dissatisfied are you with the opening hours at the surgery?
9. In general, how satisfied or dissatisfied are you with the care you get at the Surgery?
10. Would you reccomend the Surgery to someone who has just moved to your local area?
The following questions will help us to see how experiences vary between different groups of the population. We will keep your answers completely confidential
a. Are you male or female?
b. How old are you?
c. Are you a parent or a legal guardian of any children aged under 16 years currently living in your home?
d. What is your ethnic group?
e. Which of the following best describes your religion?
Thank you for taking part in our Annual GP Patient Survey!