Pemberley Surgery

Number of Responses: 130

Is the Practice ''Child Friendly''?

The child is unwell and you feel that she/he needs to be seen on that day.What has been your recent experience when you have contacted the practice?

Able to get a convenient appointment  81%

Able to get a same day appointment but at an inconvenient time  13%

Unhappy with the appointment offered  2%

No response  4%

If you were unhappy with the appointment offered please comment on how we could improve.

If the child needs a regular review and you feel that she/he needs to see a Doctor or Nurse that the child knows, how accomodating is the practice?

Very  55%

Sometimes but the appointment is not at a convenient time  26%

Not helpful  0%

No response  19%

If the practice was not helpful please comment on how this could be improved

Child Immunisations. Currently we offer appointments on Monday afternoons until 3.30pm. Would you like the option of being able to book an appointment for later in the afternoon ie 5 - 6pm? (This would exclude appointments for a baby's first set of immunisations and check)

Yes  56%

No  6%

Not bothered  33%

No response  5%

Facilities in the practice. We aim to make the practice 'child friendly' for when you need to visit the practice with children. Are there any improvements that could be made?

Satisfied  81%

Room for improvement  16%

No response  3%

If there is room for improvement please let us know how we could improve