Dear Patient,
Amidst all the NHS England cut-backs and additional pressures being placed on Primary Care Service Providers' including GP Practices, our aim is to continue to provide the highest level of care for all our patients. As such we would very much appreciate you taking a moment to complete the questionnaire below to help us improve the service we provide.
Please answer all of the questions and click Send when you are done.
Q1: Did you get to see the doctor of your choice?
Q2: Was this your first attempt to make this appointment?
Q3: If no, how many times did you ring in?
Q4: Did this become an emergency for today because you couldn't book an appointment earlier in the week?
Q5: Do you like to book in advance to see the doctor - say 1-2 weeks ahead?
Q6: If no, do you like to book on the day?
Q7: Do you have online access to book your appointments?
Q8: Do you prefer to speak to a receptionist?
Q9: Would you be happy to see a nurse rather than a doctor?
Additional comments:
Thank you for completing the questionnaire.