AMS Soutwark Community Dermatology Service

Patient Questionnaire 2014-15

This survey is now closed

Patient Questionnaire 2014-15

How easy is it to get through to someone at the Practice by phone?

Very Easy

Fairly Easy

Not Very

Easy

Not Easy

Don’t Know

Booking appointments - Did you know that you can: (please tick all that apply)

Phone up at 8am to book on the day

Book on the day at reception (walk-in at 8am or pm)

Book on-line

Book for children under 10 years old

Book a telephone consultation

Communicate by email with a doctor

How easy is it to get an appointment on the same day?

Very Easy

Fairly Easy

Not Very

Easy

Not Easy

Don’t Know

How easy is it to book an appointment in advance?

Very Easy

Fairly Easy

Not Very

Easy

Not Easy

Don’t Know

Which method would you prefer to use to book your appointments?

In Person

By Phone

On-line

Any

Don’t Know

Receptionist - How would you rate the quality of service you received?

Excellent

Very Good

Fair

Poor

Does Not Apply

If you saw a doctor today - How would you rate the quality of service you received?

Excellent

Very Good

Fair

Poor

Does Not Apply

If you saw the Nurse Practitioner today - How would you rate the quality of service you received?

Excellent

Very Good

Fair

Poor

Does Not Apply

If you saw a Practice Nurse today - How would you rate the quality of service you received?

Excellent

Very Good

Fair

Poor

Does Not Apply

If you saw the Blood Nurse today - How would you rate the quality of service you received?

Excellent

Very Good

Fair

Poor

Does Not Apply

You may add a comment if you wish.

Thank you for your time. The results will be published on the practice website in February.

The survey was discussed at the Patient Reference Group (PRG) meeting on Monday 8th December 2014 and has been amended as requested by the members of the PRG.

Agreed 10^th December 2014

This survey is now closed