Ashwell Medical Centre - Satisfaction Survey 2015

Please complete the following questionairre, regarding your most recent experience at Ashwell Medical Centre.

1. How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?

 
 
 
 
 
 

2. When you booked your appointment how satisfied were you with the friendliness and politeness of our reception staff?

 
 
 
 

3. When you booked your appointment for this clinic how satisifed were you with the choice of appointments?

 
 
 
 

4. When you came in for your appointment, were you satisfied with the cleanliness of the practice?

 
 
 
 

5. Thinking now about your appointment - how satisfied were you with our clinician (Doctor or nursing staff) regarding:

a. Making you feel at ease, being friendly and warm towards you, treating you with respect?

 
 
 
 

b. Showing care and compassion?

 
 
 
 

c. Explaining things clearly, answering your questions and giving you adequate information?

 
 
 
 

6. What was the reason for your appointment? (Please check all that apply)

 
 
 
 
 
 
 
 
 
 
 
 

7. Do you have any comments you would like to make about this service (Things that we did very well or things that we could reasonably have done better)?

Thank you for completing this questionairre