Practice Annual Survey 2014

Gender

 
 

Age Group

 
 
 
 
 

How easy have you found it to make an appointment?

 
 
 
 
 

How easy is it to get an appointment that suits you?

 
 
 
 
 

How would you rate reception by phone and/or in person?

 
 
 
 
 

How would you rate the phone system?

 
 
 
 
 

How would you rate the overall experience of making an appointment?

 
 
 
 
 

Would you recommend this GP surgery to someone else?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How do you rate the amount of time spent with the doctor?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How well do they listen to you?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How well do they explain the tests and treatments?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How well do they involve you in decisions about your care?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How well do you feel you were treated e.g. with care and concern?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How much confidence and trust did you have in the doctor?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE DOCTOR How satisfied are you with the overall quality of care?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How do you rate the amount of time spent with the nurse?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How well do they listen to you?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How well do they explain the tests and treatments?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How well do they involve you in decisions about your care?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How well do you feel you were treated e.g. with care and concern?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSE How much confidence and trust did you have in the nurse?

 
 
 
 
 

HOW DO YOU RATE THE QUALITY OF CARE GIVEN BY THE NURSEHow satisfied are you with the overall quality of care?

 
 
 
 
 

IF YOU HAVE A LONG-STANDING HEALTH CONDITION PLEASE COMPLETE THE FOLLOWING: Have you had enough support from this surgery to help you manage your long term health condition?

 
 
 
 
 

IF YOU HAVE A LONG-STANDING HEALTH CONDITION PLEASE COMPLETE THE FOLLOWING: Have you had enough support from other local services to help you manage your long term health condition?

 
 
 
 

Additional Comments