Do you like the way the Moat House books Appointments with most being available on the day but with a few pre bookable appointments available?
Do you understand what can be dealt with over the telephone and when an appointment may not be needed?
Do you know that some doctors have specific interests in different areas of medicine and therefore know which doctor to see for certain conditions?
Do you always wait to see a specific doctor, even if the health issue is a new condition?
Would an information leaflet on the way the doctors appointments work help to know when a telephone consultation could be requested?
Would you mind being asked further information when booking an appointment so that the receptionist can put you into the best appointment slot for your condition?
Would you like to receive results of tests and appointment reminders for clinics, including flu via SMS text messaging?
Is their anything in particular you would improve about appointment booking system at the surgery?
Jan, our Nurse Practitioner is now working alongside the doctors. Do you know what conditions Jan can see you for?
Would you be interested in being informed of practice issues and changes via social media such as Facebook?
We have recently put in a new phone system at the Moat House Surgery. Do you find it easy to access the correct service?
Being new we think that the phone system might need a few tweaks. Would you like to hear any other options to choose from?
Do you like the ability to be added to a short queue for Appointments?
Do you find the options easy to follow?
Is there anything in particular you would like us to consider altering with the new phone system?