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Dear Patient,

We would appreciate your taking part in our survey which will help our practice understand what improvements we can make where possible.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find getting into the building at the surgery ?

  85%
  12%
  1%
  0%
  2%

Q2. How clean is the GP surgery ?

  62%
  32%
  1%
  0%
  2%
  3%

Q3. In the Reception Area, can other patients overhear what you say to the receptionist?

  59%
  33%
  1%
  4%
  3%

Q4. How helpful do you find the receptionists at the surgery ?

  69%
  24%
  4%
  0%
  3%

Q5. How long after your appointment time do you normally wait to be seen?

  0%
  7%
  48%
  34%
  7%
  1%
  3%

Q6. How do you feel about how long you normally have to wait ?

  54%
  28%
  10%
  5%
  3%

Q7. Do you use the booking in screen at the surgery?

  81%
  16%
  3%

If you have any suggestions or comments on how we can improve this please enter below

Q8. Can you hear when your appointment is called?

  66%
  31%
  3%

If you have any suggestions or comments on how we can improve this please enter below

Q9. Do you know that you can book, cancel or check your appointments during evenings and weekends using our automated telephone system?

  58%
  40%
  2%

If you have suggestions or comments on how we can improve this please enter below


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  43%
  54%
  3%

What age are you?

  0%
  0%
  3%
  9%
  17%
  28%
  27%
  11%
  1%
  4%

What is the ethnic background with which you most identify?

  94%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  4%

How would you describe how often you come to the practice?

  28%
  56%
  13%
  3%

Many thanks for your time in answering the questions on this survey.