This survey is now closed

We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care.

Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.

This survey has been put together with the help of the Patient Participation group.

Thank you.

Which Surgery do you normally attend? Please write it here:

 
 

About Receptionists and Appointments

Q1 How helpful do you find the receptionists at your GP practice?

 
 
 
 
 

Q2 How easy is it to get through to someone at your GP practice on the phone?

 
 
 
 
 
 

Q3 If you need to see a GP urgently, can you normally get seen on the same day?

 
 
 

Q4 How important is it to you to be able to book appointments ahead of time in your practice?

 
 

Q5 How do you normally book your appointments at your practice? Please tick all boxes that apply.

 
 
 
 

Q6 Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.

 
 
 
 

Thinking of times when you are willing to see any doctor:

Q7 How quickly do you usually get seen?

 
 
 
 
 

About opening times

Q8 Which of the following additional opening hours would make it easier for you to see or speak to someone? Please tick all boxes that apply.

 
 
 
 
 
 

About seeing the doctor of your choice

Q9 Is there a particular GP you usually prefer to see or speak to?

Please write the name of the GP here:

About seeing the nurses?

Q10 Did you have confidence and trust in the nurse you saw or spoke to?

 
 
 
 

If you know the name of the nurse you last saw, please write it here:

Q11 Overall, how would you describe your experience of your GP surgery?

 
 
 
 
 
 

Friends and Family test

How likely are you to recommend our GP Surgery to friends and family if they needed similar care or treatment?

 
 
 
 

It will help us to understand your answers if you could tell us a little about yourself

Q12 Are you?

 
 

Q13 How old are you?

 
 
 
 
 

Q14 Do you have a long-standing health condition?

 
 
 

Q15 What is your ethnic group?

 
 
 
 
 
 

Q16 Which of the following best describes you?

 
 
 
 
 
 
 

Finally, please add any other comments or suggestions you would like to make about your GP practice, including staff, confidentiality of the reception areas, buildings etc

© 2011 GPAQ V3 including all individual questions is copyright University of Cambridge/University of Manchester

This survey is now closed