Clinical Triage (Pilot) - Patient Feedback
The Partners and Practice are keen to receive feedback about our current Pilot Triage Service. You recently had experience of a Dr calling you back regarding a same day appointment request during they are either managed your problem on the phone or booked an appointment. Please complete our survey which will take no more than 5 minutes to complete.
Overall, how satisfied were you with using our clincial triage service?
How helpful was the Clinical Triage Doctor that you spoke to?
What changes would most improve our clinical triage service?
What do you like most about our clinical triage service?
Have you previously attended A&E whilst the practice was opened because you were unable to get an appointment?
By having access to our triage service, would you be less likely to attend A & E during practice opening hours?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
Thank you for taking the time to provide your feedback.