How do you normally book your appointments?
How do you rate our daily telephone triage service? (Using a ten point scale where 10 is excellent and 1 is very poor)
Would you like to see the practice implement recording telephone calls for training and monitoring purposes?
In the last year we have introduced our online service for booking routine doctor appointments and requests for repeat prescriptions. Are you aware of this service?
Do you use this service?
Comments about this service:
In general, how satisfied are you with the care you receive from the practice?
Comments:
Can you suggest ways in which we could improve the service we provide?