Rowden Surgery
Patient Survey 2014
| We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable. |
| Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers. |
| Thank you. | | | | | |
| Please tick one box per question |
| Recently, how good was the GP or nurse at: |
| | | | |
Q1 Putting you at ease?
Q2 Being polite & considerate?
Q3 Listening to you?
Q4 Giving you enough time?
Q5 Assessing your medical condition?
Q6 Explaining your condition and treatment?
Q7 Involving you in decisions about your care?
Q8 Providing or arranging treatment for you?
About Receptionists and Appointments
Q9 How helpful do you find the receptionists at your practice?
Q10 If you need to see a GP urgently, can you normally get seen on the same day?
Q11 How important is it to you to be able to book routine appointments up to four weeks ahead of time in your practice?
Q12 How easy it is to book ahead in your practice
Q13 How do you normally book you appointments at your practice (please X all the boxes that apply)
Q14 Which of the following methods would you prefer to book appointments at your practice? (Please X all the boxes that apply)
Q15 How quickly do you usually get seen?
Q16 How do you rate how quickly you were seen?
| Thinking about the care you get from your doctors and nurses overall, how well does the practice help you to: |
Q17 Understand your health problems?
Q18 Cope with your health problems
Q19 Keep yourself healthy
Q20 Overall, how would you describe your experience at your GP surgery?
Q21 Would you recommend your GP surgery to someone who has just moved to your local area?
| It will help us to understand your answers if you could tell us a little about yourself. |
Q22 Are you?
Q23 How old are you?
Q24 Do you have a long-standing health condition?
Q25 What is your ethnic group?
Q26 Which of the following best describes you?
Finally, please add any other comments you would like to make about Rowden Surgery: