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BROCKWOOD MEDICAL PRACTICE

We are auditing our dispensing service to see if there are any improvements patients want us to make. We would be grateful if you could answer the following questions by ticking the most appropriate answer.

Do you understand the practice system for ordering repeat medication?

  98%
  1%

What is your preferred method for ordering your repeat medication?

  34%
  34%
  0%
  31%

Do you understand why you are taking your repeat medication?

  100%
  0%

Do you have enough information about the instructions for taking your repeat medication?

  98%
  1%

On making a request for your repeat medication did you receive help and advice as necessary?

  78%
  11%

Are your enquiries and concerns dealt with professionally?

  93%
  1%

Are you happy with the dispensing service that you receive?

  93%
  4%

Do you have any other comments about our dispensing service?

Many thanks for taking the time to complete this survey.

Brockwood Medical Practice