Are you?
Your age?
Do you have any special needs that it may be important for us to know about?
Parking near the surgery is safe and easy
Reception staff are polite and helpful
The waiting areas are clean and pleasant
The toilets are clean?
The phone is ansered by reception staff promptly?
I can usually arrange an appointment for a time to suit me?
Opening hours are about right?
I can usually be seen on the same day for an urgent appointment
I can usually see a particular doctor I choose?
I can usually choose to see a female/male doctor if I request this
I am usually seen within ten minutes of my appointment time?
I can usually get an appointment to see a nurse at a time that suits me?
I am usually treated by all staff at Greenridge Surgery politely and with respect
Reception staff ensure my privacy is respected
Reception staff treat me with respect
My doctor treats me with respect
My doctor listens to me
My doctor explains things to me in a way that I understand
I feel my doctor treats my worries seriously
My nurse treats with with respect
My nurse tells me what she will do and why