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Patient Survey 2014

About You

Which surgery do you usually attend?

  75%
  19%
  6%

Results chart

What is your gender?

What is your age range?

  6%
  5%
  18%
  17%
  20%
  8%
  11%
  7%
  2%
  6%

Results chart

How often do you visit the practice to consult a Clinician?

  48%
  33%
  10%
  9%

Results chart

With which ethnic background do you most closely identify?

  84%
  5%
  0%
  1%
  1%
  0%
  1%
  2%
  0%
  0%
  6%

Results chart

Do you know that we have a Practice website?

  66%
  27%
  7%

Results chart

Have you used our website to get information about services offered by the Practice?

  32%
  54%
  14%

Results chart

Do you know that we now offer a text message appointment reminder service?

  51%
  41%
  8%

Results chart

Would you like to be reminded by text message about your appointment?

  61%
  36%
  3%

Results chart

Did you know that when they are on duty clinicians may offer a number of telephone consultations?

  50%
  42%
  8%

Results chart

Have you had a telephone consultation?

  36%
  54%
  10%

Results chart

If you have had a telephone consultation did you find it useful?

  36%
  5%
  51%
  8%

Results chart

If it became available in the future would you want to have a consultation via email or skype?

Email

  40%
  37%
  13%
  10%

Results chart

Skype

  21%
  44%
  20%
  15%

Results chart

If it was available to you would you want to access your medical records online?

  55%
  25%
  12%
  8%

Results chart

Do you know that we have a virtual Patient Reference Group?

  10%
  83%
  7%

Results chart

Would it be of interest to you if we were to introduce a Patient Participation Group that had face to face meetings?

  22%
  70%
  8%

Results chart

If one was introduced, how often should a formal Patient Participation Group meet?

  19%
  19%
  19%
  43%

Results chart

Would you be interested in joining a Patient Participation Group?

  20%
  75%
  5%

Results chart

Thank you for responding. In the near future a summary of our findings will be displayed in our waiting rooms and on our website www.wellsidemedicalcentre.co.uk