Dear Patient,
Thank you for all of your feedback in preparation for this year's survey. We always strive to provide the very best service possible for our patients and welcome your comments.
Please answer all of the questions and click 'Send Survey' when you are done. If you are completing the form manually please hand it in to reception.
If you would like to become more actively involved in our patient forum please contact the Practice Manager Mrs Fiona Morris fiona.morris2@nhs.net
Q1a. How do you usually make your appointments?
Q1b. Have you had an appointment request triaged? (when a nurse calls you back to discuss your symptoms before an appointment is made)
Q1c. Did you find this helpful?
Q2. How helpful do you find the receptionists at the surgery?
Q3. How long after your appointment time do you normally wait to be seen?
Q4. How do you feel about how long you normally have to wait ?
Q5. Which surgery do you usually attend?
Q6: How easy is it to get an appointment for the time you wanted?
Q7: Are you usually able to see the GP you want to see?
Q8: How easy is it to get an appointment with the GP you want to see?
Q9: How important is it to you that you see a specific GP when coming to this practice?
Q10. Do you use our extended hours service?
Q11. Do you use our Saturday service at Wodeland Avenue Surgery?
Q12. Would you like to see this service rotated around our other sites?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.