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Patient Survey 2014

Are you satisfied with our practice appointment system?

  58%
  32%
  7%
  0%
  0%
  0%

How helpful are the staff at the surgery?

  80%
  18%
  0%
  0%
  2%

In the past 12 months, have you needed urgent medical advice when the surgery is closed?

  15%
  80%
  2%
  3%

What happened when you needed medical advice out of hours?

  4%
  4%
  6%
  3%
  8%
  0%
  62%
  13%

How satisfied were you with the Out-of-Hours service you contacted?

  11%
  7%
  3%
  1%
  1%
  64%
  13%

Did you find the Choose Well booklet, posted to all households last year, helpful in deciding who to contact for different conditions, eg GP, Minor Injury department, A&E, NHS111, pharmacist?

  13%
  20%
  0%
  59%
  8%

Are you satisified with waiting times at the practice?

  23%
  47%
  19%
  3%
  0%
  8%

Were you aware that appointments are booked at 10 minute slots but that you can request a double appointment if your medical needs are more complex?

  64%
  32%
  0%
  4%

Do you feel that you have continuity of care with the doctors you see at the practice?

  39%
  39%
  13%
  1%
  2%
  6%

Overall, how would you rate Campden Surgery?

  46%
  41%
  8%
  0%
  0%
  5%

Are there any other comments you would like to make?