104
We would be grateful if you would complete this survey about your doctor and general practice. They want to provide the highest standard of care. A summary from this survey will be fed back to them to help them identify areas for improvement. Your opinions are very valuable. Please answer ALL the questions you can. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers. Thank you.
About Your Visit to the GP
How good was the GP at
Q1 Putting you at ease?
Q2 Being polite and considerate?
Q3 Listening to you?
Q4 Giving you enough time?
Q5 Assessing your medical condition?
How good was the GP at:
Q6 Explaining your condition and treatment?
Q7 Did you have confidence that the GP is honest and trustworthy?
About Receptionists and Appointments
Q8 How helpful do you find the receptionists at your GP practice?
Q9 How easy is it to get through to someone at your GP practice on the phone?
Q10 How easy is it to speak to a doctor or nurse on the phone at your GP practice?
Q11 If you need to see a GP urgently, can you normally get seen on the same day?
Q12 How easy is it to book ahead in your practice?
Thinking of your most recent consultation with a doctor or nurse
Q13 How long did you wait for your consultation to start?
How good was the Nurse you last saw at:
Q14 Putting you at ease?
Q15 Giving you enough time?
Q16 Listening to you?
Q17 Explaining your condition and treatment?
Q18 Would you recommend your GP surgery to someone who has just moved to your local area?
It will help us to understand your answers if you could tell us a little about yourself
Q19 Are you ?
Q20 How old are you?
Q21 Do you have a long-standing health condition?
Q22 What is your ethnic group?
Q23 Which of the following best describes you?
Finally, please add any other comments you would like to make about your GP practice:
GPAQ-R © 2013 is reproduced with the kind permission of the University of Manchester & University of Cambridge. GPAQ incorporates the Primary Care Assessment Survey (PCAS); with permission from Dr Dana Gelb Safran creator of PCAS. www.gpaq.info