We hope you will find time to complete our annual survey, which has been approved by members of our Patient Reference Group. We will discuss the results of the survey with members of our Patient Reference Group and also publish the results on our website and in the surgery.
1. INFORMATION ABOUT YOU
2. HOW WOULD YOU DESCRIBE HOW OFTEN YOU COME TO THE PRACTICE?
3. IF YOU NEED TO BE SEEN URGENTLY WE WILL GIVE YOU AN APPOINTMENT ON THE SAME DAY. If you need a non-urgent appointment we aim to give you an appointment within a week of your call, although it may be longer if you specify a particular doctor. With this in mind, please tell us how much you agree with the following statements:
4. WE ARE CURRENTLY OPEN FROM MONDAY TO FRIDAY 8AM TO 6PM, AND IN ADDITION WE OFFER A LATE EVENING SURGERY TO 8.30PM ON ALTERNATE MONDAYS & TUESDAYS. CONSIDERING OUR OPENING TIMES PLEASE TELL US HOW MUCH YOU AGREE WITH THE FOLLOWING STATEMENTS:
5. WE WANT TO MAKE YOUR VISIT TO THE SURGERY AS PLEASANT AS POSSIBLE. PLEASE TELL US HOW MUCH YOU AGREE WITH THE FOLLOWING STATEMENTS:
6. PROVIDING EXCELLENT CLINICAL CARE IS OUR PRIORITY. PLEASE TELL US HOW SATISFIED GENERALLY YOU ARE WITH THE CLINICAL STAFF YOU SEE AT YOUR SURGERY
The Practice Doctors:
The Practice Nurses & Nurse Practitioners
7. PLEASE TELL US WHAT YOUR EXPERIENCE IS WHEN CONTACTING US BY TELEPHONE
8. PLEASE LET US KNOW IF YOU ARE AWARE OF THE FOLLOWING SERVICES CURRENTLY PROVIDED BY THE PRACTICE
IF YOU WOULD LIKE INFORMATION ABOUT ANY OF THE ABOVE SERVICES PLEASE ASK AT RECEPTION
9. YOUR COMMENTS
Thank you for taking the time to complete the patient survey - we will publish the results on the website and in the surgery