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Westgate Practice Patient Survey 2013/2014
About Receptionists and Appointments
How helpful do you find the receptionists at your GP practice?
How easy is it to get through to your GP Practice on the phone?
If you need to see a GP urgently, can you normally get seen on the same day?
How do you normally book your appointments at your Surgery? (please X all boxes that apply)
Which of the following methods would you prefer to use to book appointments at your Practice ? (Please X all boxes that apply)
Thinking of times when you want to see a particular Doctor:How quickly do you get seen?
Thinking about the care you get from your Doctors and nurses overall, how well does the Practice help you to:Understand your health problems?
Overall, how would you describe your experience of your GP Practice?
Would you recommend your GP Practice to someone who has just moved to your local area?
Are you aware you can book on line with Doctors & Nurses by your GP website?
Which are the following additional opening hours would make it easier for you to see or speak to someone? (Please X all boxes that apply)
Thinking about the care you get from your Doctors and nurses overall, how well does the Practice help you:Understanding your health problems
It would help us to understand your answers if you could tell us a little about yourself:Are you?
How old are you?
Do you have a long standing health condition?
What is your ethnic group?
Which of the following best describes you?