The Patient Participation Group are carrying out this patient survey and we would be grateful if you would complete this survey. Feedback from this survey will help us to identify areas that may need improvement. Your opinions are very valuable.
Please answer ALL the questions that apply to you. There are no right or wrong answers and the Partient Participation Group or the practice will not be able to identify your individual answers.
Thank you.
Q1 How easy is it to see the doctor of your choice?
Poor Fair Good Very good Excellent
Q2 Safisfaction with the day and time of your appointment?
Q3 If you need to see a GP urgently, can you normally get seen on the same day?
Yes No Don’t know / never needed to
Q4 In your experience, how do you rate the information provided by this practice about the services, e.g Repeat Prescriptions, Test Results, Private Fees and Certificates
Q5 The Information provided by this practice about how to prevent illnesses and stay healthy, e.g Health risks associated with Diet, Alcohol and Smoking
Q6 The Administration of our reminder system for chronic disease Health Checks
Q7 How well do you feel you are informed about the practice's services? Please visit our website www.thesurgeryastley.co.uk
Excellent Very good Good Fair Poor Very poor Does not apply
Q8 Ability to get through to the practice
Q9 Abiltity to speak to a Clinician for advice
Q10 How do you rate the hours that the practice is open for appointments
Q11 Satisfaction with our Late night appointments on a Monday 6.30 to 7.10pm
Q12 How do you rate the waiting area provision
Q13 How do you rate the parking facilities available at the practice
Q14 The manner on which you were treated by the reception staff
Q15 Respect shown for your privacy and confidentiality
Q16 Satisfation with the practice as a whole
Q18 Are you?
Male Female
Q19 How old are you?
Under 16 16 to 44 45 to 64 65 to 74 75 or over
Q20 What is your ethnic group?
White Black or Black British Asian or Asian British Mixed Chinese Other ethnic group
Finally, please add any other comments you would like to make about your GP practice: