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Westongrove Partnership Patient Survey 2014
Following last years patient survey, we have installed some new systems to communicate with our patients and we would like to get your feedback on them. We are also interested in your thoughts on alternative ways of communicating with the clinical team.
1. When did you last contact the surgery?
2. How often do you visit the surgery?
3. Have you seen the new patient information television screens in the waiting area?
4. Do you find the information screens useful?
5. Do you use a mobile phone?
6. Do you receive text message reminders from us?
7. If you were not aware of text reminders, will you sign up for this service now that you know it is available?
8. Are you aware that you can book your doctors appointments online?
9. Are you aware that you can order repeat medication online?
10. Do you use Facebook?
11. Have you seen / liked the Westongrove Facebook page?
12. Would you find it useful if you could email your Doctor?
13. What would you like to be able to email them about?
14. Would you like to access your patient record online?
15. What information within your patient record would you find it useful to access?
16. Have you visited our website www.westongrove.com?
17. What is useful about the website?
17. What is missing or could be improved?
18. Do you use the self check in screen when you visit the surgery?
19. Would you find it useful to update your personal information using the self check in screen? eg: smoking status, height, weight etc
20. Have you used one of the DIY Blood Pressure machines in the waiting area at Bedgrove Surgery or Wendover Health Centre?
21. Would you find it useful to be able to monitor aspects of your health at home and text us information that can then be reviewed by the doctor eg: BP readings?
Are you:
Your usual practice is:
How old are you?
Which best describes what you are doing at present?
What is your ethnic group?