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KMP Patient Survey 2014
1. Have you used the appointment booking system introduced on 30th September 2013?
2. If you have used the system, how do you rate it compared to the previous system?
3. Thinking of the times you have phoned the Practice, how do you rate the ability to get through to the Practice on the phone?
4. Thinking of the times you have phoned the Practice, how do you rate the ability to speak to a Doctor on the phone when you have a question, or need medical advice?
5. Thinking of your appointment time and the time you were actually seen, how long, if any, was the delay?
6. In the past twelve months, how many times have you used the services at the Practice?
7. How long have you been registered with the Practice?
8. What age are you?
9. How well do you know the range of services provided by the Practice?
10. If you have used the Minor Injury Service at the Practice, how do you rate this Service?
11. How helpful do you find the receptionists at the Practice?
12. If the Practice were able to develop services to offer a dispensary for medicines, would you use this service?
13. If you have a disability, or care for someone with a disability, do you feel there is adequate disabled parking at the Practice?
14. If you have a disability or care for someone with a disability do you feel the disabled parking bays are wide enough?
15. If you have a disability, or care for someone with a disability, are you able to move in a safe and accessible manner around the Practice?
16. How confident are you that you can manage your own health?
Any other comments you may wish to make? Please do not add any personal information in this section as these results will be published.