Which of the following do you use to find out information about the practice?
I have enough information about the services on offer?
Did you know we have our own website? (www.linthorpesurgery.com)
How would you feel about a text messaging service?
Did you know that you can order your repeat prescriptions on line?
Overall, how satisfied are you with the repeat prescription service?
Overall, how satisfied are you with the appointment system?
How satisfied are you with the care you receive from the doctor?
How satisfied are you with the care you receive from the Nurse?
How satisfied are you with the care you receive from the reception staff?
How involved do you feel in the decisions made about your care?
In the past 6 months how easy have you found getting through on the phone?
In the past 6 months how easy have you found speaking to a doctor on the phone?
In the past 6 months how easy have you found speaking to a nurse on the phone?
In the past 6 months how easy have you found obtaining test results by phone?
As far as you know is the surgery open before 8 a.m?
As far as you know is the surgery open at lunchtime?
As far as you know is the surgery open after 6.30 p.m?
As far as you know is the surgery open on Saturdays?
As far as you know is the surgery open on Sundays?
Would you recommend the surgery to a friend?