EXPERIENCE SURVEY 2013/2014 UPDATED

ARE YOU MALE OR FEMALE

 
 

AGE

 
 
 
 
 
 
 
 

DO YOU FIND THE SURGERY CLEAN AND IN GOOD REPAIR

 
 
 
 
 

HOW EASY IS IT TO GET THROUGH ON THE PHONE

 
 
 
 
 
 

WHEN YOU NEED TO SEE A DOCTOR URGENTLY(WITHIN 48HOURS) ARE YOU NORMALLY SEEN

 
 
 
 

HOW EASY IS IT FOR YOU TO BOOK AN APPOINTMENT WITH THE DOCTOR

 
 
 
 
 
 

HOW WELL DO YOU FEEL YOU ARE LISTENED TO WHEN SEEING THE DOCTOR

 
 
 
 
 
 

TRUST AND CONFIDENCE IN THE CARE YOU WERE GIVEN

 
 
 
 
 
 

INVOLVING YOU IN DECISIONS MADE

 
 
 
 
 
 

HOW EASY IS IT FOR YOU TO MAKE AN APPOINTMENT WITH THE NURSE

 
 
 
 
 
 

HOW EASY IS IT TO GET YOUR TEST RESULTS

 
 
 
 
 

EXPLANATION OF TEST RESULTS

 
 
 
 
 

HOW DO YOU FIND THE SERVICE YOU RECEIVE WHEN ORDERING YOUR PRESCRIPTIONS

 
 
 
 
 
 

HOW EASY IS IT FOR YOU TO SPEAK TO THE DOCTOR ON THE PHONE

 
 
 
 
 

HOW EASY IS IT FOR YOU TO MAKE AN APPOINTMENT MORE THAN 2 FULL DAYS IN ADVANCE

 
 
 
 
 

HOW SATISFIED WERE YOU WITH THE SERVICE YOUR RECEIVED FROM THE DOCTOR/NURSE AT YOUR LAST CONSULTATION

 
 
 
 
 

HOW DO YOU RATE THE TIME ALLOWED FOR YOUR CONSULTATION

 
 
 
 

HOW SATISFIED ARE YOU WITH THE SERVICE PROVIDED BY THE RECEPTIONISTS

 
 
 
 
 

IN GENERAL HOW SATISFIED ARE YOU WITH THE CARE YOU GET AT THE PRACTICE

 
 
 
 

DO YOU HAVE A DISABILITY AND /OR A LONG TERM CONDITION ( PLEASE TICK ALL APPLICABLE BOXES)

 
 
 
 
 

WHAT IS YOUR ETHNIC GROUP

 
 
 
 
 
 

WHICH OF THE FOLLOWING BEST DESCRIBES YOU

 
 
 
 
 
 

WE WOULD APPRECIATE ANY COMMENTS, SUGGESTIONS AND IMPROVEMENT IDEAS

THANK YOU FOR COMPLETING THE PRACTICE SURVEY